The morning made an attempt to start… This is how the prologue of the story about the thorny path of digitalization in Ukraine could look like.


Yes, yes, despite the fact that we seem to be not the latest suppliers of code to the market through a private initiative, inside the country there is something like “swan, cancer and pike” on this topic.


Scattered movements on the subject of digitalization, of course, occur. What are the legendary, beginning of the decade, tenders for the purchase of services for the creation of software for inconsistent state registries with replanting on the license fee of government agencies in favor of murky private copyright holders of the resulting handicrafts. This is a separate story on which one could write an opera. But operas of all kinds even then described the situation as fully as possible on this topic, and therefore they did not have any questions — they can only vacillate coaxially with the general line of the party!

Further events of various scales somewhat adjusted the digital agenda: notaries, real estate, land cadastre, new bases of the Ministry of Internal Affairs, demography and other joys of justice … Naturally, again, they do not fit in with each other. Each department mastered the budget as best they could. The funny thing here is that if it had not been mastered, then the next year they would have approved a smaller budget as mismanaged. These are the realities of the budgeting process. That is why, by the way, at the end of a warm December, all state employees burn out the limits for heating and light — those who fail to cope next year will be approved less and the thermometer readings do not bother anyone, and they will also be brought to disciplinary responsibility for poor planned work. Everyone has their own areas of work and the problems of the Indians of the sheriff, according to the classics, are not interested. But this, we hope, will pass — that’s what decentralization is for. In theory at least.

A little later, they brought the blockchain onto the stage and put it, which they victoriously tried to add to anything. No one understood anything about him, but everyone highly recommended and advised. Even the Cabinet of Ministers adopted resolutions (!) on the transfer of certain areas of work to the blockchain. Especially delivered options like SETAM on the blockchain with it is not clear to whom distributed mining, i.e. resource support for the distribution of this very, now allegedly blockchain-based, SETAM. Sound thoughts were drowned in enthusiastic thematic squeals. The land cadastre, by the way, should also be on the blockchain, but so far there is no final understanding of the situation even with the number of hectares by region in terms of agriculture, and this is an extremely important element of the land market, which there is so much talk about.

It is noteworthy that such a blow to the figure as a whole resembled the picture below. Against this background, God forbid, no one even stuttered about any substantive programs for the digitalization of sectors with God forbid deadlines or specific action plans (which are called roadmaps everywhere for solidity), God forbid, responsible.


As a result, the public sector is quite successful, except that it grazes the back in this direction — such is the state-digital sadness.

And at this time the iceberg

At the same time, Privat24 successfully got on its feet, which was very cunningly registered as a third-party legal entity and which, after the nationalization of Privat itself, the state did not get in the form it was expected. It turned out that structures like Novaya Pochta, taxis, or even scooter rental companies are much better at organizing their work at the informational level than the state, and Internet influence groups manipulate public opinion beyond state security with nameless SIM cards. Digital galleys with rowers from incl. yesterday’s graduates of state universities, writing everything and for everyone.


Moreover, in the eyes of foreign consumers, all this is very inexpensive here — the costs are really ridiculous by local standards. The budget figure in this surah looks something like this. Jacek Yerka confirms.


In general, it’s sour, if in fact, in a country with digital knights, but it’s understandable — it would be somewhat naive to seriously count on results with salaries offered in the public sector, even against the background of the galleys described above. This, of course, does not mean that everything is completely sad — it seems that the cyberpolice has been created, about which I only watched anime as a child. By the way, in my childhood, the cyber police looked something like this.


And today’s, I must say, in spirit is not so much different!


State security is also slowly pinching the tails of particularly sweeping digital scoundrels.


But in the public plane, after a passport card with a paper certificate of registration and a biopassport, technohype was not particularly observed.

Well, slowly, it seems that it became possible to reach the registries online, channels in messengers appeared corresponding, Privat24 pulled something over, medicine, like digital skiing, was about to become. Even a «social network» of electronic declarations has appeared.

However, the general feeling of a swan, cancer and pike does not let go, no matter how you breathe out: it seems that something is being done, but fragmentary information on these movements on a popular print infographic with three words in full screen in a font suitable for the first line of an ophthalmologist’s test sheet, nevertheless more like informing the older group of the kindergarten about the matinee. In general, the cyberpunk that we deserve.

Captain Ochebachenko

And then someone finally figured out that it’s time to try to do something individually oriented. Some modern channel of work with a citizen in digital form. Introduced Dia. I’m not special, but judging by the picture, the authors think that the population is very close to iPhones. There is no point in dwelling on the functionality so far — it is still logically damp, but it is advertised quite successfully — everyone has been promoted, especially mobile operators for 3.5 free kilobytes to work there, banks for identification, etc.


Presentation here.

Some actors, however, were abolished from their positions at the beginning of March 2020, but this does not change the essence. Infoziganes are fiercely jealous.


While they promise a digital passport, driving license and vehicle registration certificate, and something else like a student ID.

Everything is added on the go.


Well, when installing in clause 1.3 of the user agreement, they ask for permission to process personal data, permission for third parties to access them and their processing by completely different subjects of relations related to personal data. Login by BankID.

At such moments, one gets the impression that the legislation on the protection of personal data can be renamed into a mechanism for collecting databases for sale. We hope that this is only an impression, and the aforementioned cyber-police will tear off the stings of those who are eager for state-protected information goodness in digital form, and the usual one in traditional form. In this regard, cooperation will not be superfluous at all.

Collect, sow, plow (c)

There will be more to come. The declared goal is to collect all state, politically correct, services in one place. Yes, this is such a concept — to call something that cannot be refused, services. The service model of the state implies the provision of administrative services and all that. These are official scientific terms from this sphere.

True, it is not entirely clear why this is being promoted by the application. Now we are offered to pull up several of our own documents into the application so as not to carry them with us, but to show the phone at the points of presentation. True, it is not indicated how the inspectors will verify the image on the screen for validity, but in the current version, the concept is painfully reminiscent of the cart before the horse, and here’s why.

Consider a conditional case, proudly called today a case, of using the proposed concept. The owner of the vehicle, leaving the house, takes with him the key to the house, the car and the telephone — there is no need to take the driver’s license and registration certificate. He is stopped by a detachment of the national police and asked to show his documents. The owner presents a phone with pictures of rights and registration certificates. The policeman looks to see if they match what reality shows. The person is matched, the legal basis for driving the car is established, and our owner drives on. By the decree of the Cabinet of Ministers, it is settled, by the way.

In this scheme, it is completely incomprehensible why at all something should be presented to the police. After all, it is enough for him to tell his identification code or the number of one of the documents itself, or a QR code corresponding without its mandatory generation strictly to Diyu, and the policeman can see the digitized rights, passport and registration in his, Ministry of Internal Affairs, database. There will be a photo of the driver, and the situation with the permit to drive, and registered cars, and much more. There will be no «registration», unless. You need to carry paper 🙂 But the general meaning is clear — if all the data is available to the policeman through his own information channel, then why demand something material from a person at all? This was relevant in pre-information times, when the originality of the document confirmed that somewhere there is a file cabinet ready to confirm the legality of rights, status, etc. upon request. the owner of the document, but the file cabinets were replaced by the 4th industrial revolution with direct identified remote access of authorized users to any databases via secure, I hope (otherwise the local Albert Gonzales will have to be caught), online channels. However, not all of our databases are normally digitized.

For other readers of such documents, the question of verifying what they saw remains open. What will prevent you from photoshopping yourself screenshots with the necessary data for presentation in the library, at the station, etc.? Yes, you can’t screenshot directly from the application, but will that stop anyone? And yes, root must be removed, and here already “you can also have a party card on the table” (c).

The main question is why does this concept oblige to have client software on the user’s side? What if the phone crashed or simply sat down, and you just need to show something to someone? What versions of the system will be the minimum required for work in the future?

If the declared goal is access to services, then why not do the same for use through a browser from any convenient device with adaptive layout and design for phones by auto-detection? Of course, they will now object to me that the cryptography in the application can be better arranged and ready-made documents can be downloaded for offline use, and then it will be possible to broadcast the data of the passport card and biometrics almost via NFC (in theory it is still possible — there is nothing unrealizable there, but no one will allow such jokes). Well, a paper certificate of registration, i.e. registration must not be forgotten.

But in fact, everything did not start yesterday and should have been implemented on the basis of,


but what have you heard about him before? Then came


And then they tried to somehow articulate and convey to people, but so far everything is moving with a creak.

Tov. major?

Nowadays, any service tends to become an application on the phone (although, in general, they were originally needed primarily to solve popular client scenarios outside the usual Internet site of the one who provides the service) and capture as many permissions as possible during installation. And even if Diya does not require special permissions yet, there is no understanding what permissions will be required later. For example, with the next update, the function of calling the administrator of the TsNAP will be implemented, and for this you need Android strictly 11 and permission for total access to the camera, microphone … and everything else. Viber is allowed! Oh yes, still a fingerprint — strictly for greater security and a photo with the desired depth of three-dimensionality. And now the pensioner is looking for a new handset, and the data center is receiving the flow of incoming traffic. It’s stuff, of course.

It is not clear, by the way, how the car registration certificates from the databases until 2013 or older will be digitized — they are not directly available and for updating they will not be asked to call at the SC of the Ministry of Internal Affairs? At the same time, so that later the cameras could send a “letter of happiness” to the old number entered into the new database? Just now the system is being introduced and it is not clear how they will send letters to numbers from the USSR, which are still quite a few on the roads. Even a black sample with white numbers.


It is not clear how the rights of old samples will be digitized — will they offer to exchange them for new ones forcibly with a new digital photo in place and a new expiration date and a certificate from doctors? Naturally paid. Naturally, with the actualization of the photo in all databases, incl. in advanced face recognition systems and even in masks based on the Chinese model.

Oh, and don’t forget the paperwork. Information revolution, interdepartmental interaction. Well, you understand.

In general, having a desktop for important documents in the form of scrollable screens is a very extravagant idea, but maybe it will attract people online on larger screens?

At the same time, as mentioned, interdepartmental and inter-registry interaction is not yet visible, and, it seems, is not foreseen in the foreseeable future, because there are neither organizational nor, so far, technical capabilities to bring together the entire digital infrastructure.

All this is more like a desire to try to “mine” the filling of actual digital databases with the hands of those who have already paid taxes for it. Meanwhile, in the legislative field itself there is no unity in matters of the same documents on the identity of a citizen, the new passport is not provided with readers on the ground, paper «registration» is in the order of things, and even in the banking and financial sphere there is a lack of payment terminals where they for years as it should be. Belarusians do not know at all what kind of card they tried to present at the border first. In general, the reality has not yet agreed.

The eternal struggle of dough with evil

Now about the money and the overall significance of the project. An important milestone in the course of the public presentation of the product was the publication of the staffing table for the rowers of the state galley where it was manufactured. Slides are attached.


The entire disco so far costs 3 million UAH purely in terms of salary. per month. Separately pleasing are the “departments of three people”, two of which are the head and his deputy.


Not to say that the figures were a revelation for those around IT, but for the broad masses they almost officially fixed conditional milestones. Although, in fact, the Middles saw Diya and, strictly speaking, in a real IT environment, these figures did not particularly excite anyone. Unless the new crisis realities can make stable places with state funding the subject of professional envy. Unless, of course, a sudden echo sequestration.

But the cost of hardware and third-party software is about UAH 25.5 million, or about 1 million USD. What exactly will work there is not yet clear.

Answering the above question about the portal, we note that there will be an online portal.


And there has been a provision on it since December 19, but the broad masses of the people have so far heard something about this, and about the option that has existed since 2013, at best, and most likely, only those who, with the help of foreign donors, have penetrated into the essence introduces the concept of public services in the field. And go and explain to the villager that for help now not in his native village council, but in a separate TSNAP — the center for the provision of administrative services, which are a firewall between citizens and performers in order to avoid corruption and to implement the one-stop-shop concept, which we have all heard so much about . But, suddenly, the TsNAP is almost outdated — it will be online on the march. See the FAQ at the link.


True, KrAZ with beer in villages where there are no main canals yet, apparently, will not turn over yet. Those. joy so far only for urbanists in the zone of reliable reception or cable.

Actually, everything painted in the position and should support middles for 3 million UAH per month in the form of a portal and attachments. Moreover, 3 million is today and only a salary. And as indicated above, there are also additional purchases and, most likely, there will be allowances, bonuses and, most likely, staff expansion in connection with the introduction of new provisions — by department for the application section, for example.

Perhaps I would not have analyzed these figures in depth, but it so happened that I developed a concept that was similar in functionality with a focus on the portal, and not on the application, back in 2018. At the same time, potential performers of the finished product were also considered at a level from an informal group of competent local freelancers (Spin — hello!) to top specialists with a systematic work organization (I don’t name for a number of reasons). In both cases, the cost of a purely finished product with the ability to scale, but without the technical infrastructure that was planned to be rented for quite adequate numbers online, was an order of magnitude lower, even if we follow the golden postulate of the builders that “nothing is ever done on time and on time”. estimate.» But not because it was planned to pay people a little, but because specifically people needed much less to implement. The level of payment was dictated by the performers. True, the level was planned to be somewhat different in terms of the scale of interaction with databases.

I can’t say that the idea was particularly innovative, but at that time it had not been implemented in the country, but in a riotous color it had long been implemented in many other countries. Probably, it was impossible to call it “Rewrite” directly, because. taking into account the specifics markedly changed the final product. But there was none and we tried.

A very simplified schematic version of the idea (which is exactly what was required to form a general idea of ​​the proposal) for local application in local government conditions was submitted to the LIFT portal of the Zelensky team on 07/21/2019, where it is awaiting verification to this day. Those who wish can track.


Taking into account the number, they have something to do there even without me, but maybe someday it will come to 971,627 applications. Probably as soon as they come out of beta. Yes, this is a light deanon of the author, but no one is hiding — I really really wanted to implement this at the local level and I will be glad if it still turns out to be such a tool to determine at least the current everyday vectors of work of local self-government by citizens.


We haven’t really got to the portal yet, but the application, as already noted, has made its way into the people. But in fact, for some reason, attention is not focused on the most important property of the result.

The fact is that, voluntarily or not, a tool has been created for direct operational interaction with every economically active citizen, and taking into account the spread of smartphones among the third age and children, potentially directly with every citizen.

This is a most valuable tool that can already tomorrow implement the provisions of the Constitution on democracy in conditions when no one saw real deputies in the districts during the week of work and in some cases their local public reception offices were searched for by letters to parliament.


The importance lies in the fact that authorization in the application (and on the portal too) takes place using banking technologies (fintech came in handy), which makes the identification of the authorized person very highly probable, i.e. there is a certain conditional guarantee that it is a specific citizen who is palpating the screen. Such identification is sufficient for the bank to carry out movements on accounts and there are no particular problems with this.


For those who are not in the know, you can educate yourself a little on the link.


In this way, the state will be able, in addition to receiving applications for specific public services, to receive public feedback on the widest range of issues of the life of society. Previously, in theory, this should have been carried out by bodies of representative democracy, i.e., for example, deputies. It was done very well. Now, the question of a referendum on, for example, the land market can be put in an appendix and get a concrete manifestation of democracy, where the subjective opinion of a deputy will be minimized where such a survey will be actually conducted among the real population. And this can be done very inexpensively compared to traditional physical voting. In the main tasks of the portal in the planned form, this is reflected in clause 4.10. I highly recommend at least a quick look at the document — this is a very general description of the future channel of interaction between a particular citizen and the state. If it takes off, of course, and we hope so, because it is high time. It’s really easy to use.


Of course, the current meager degree of penetration of the application and the lack of a sane portal, as well as a wide perception of such by society, cannot yet provide the necessary coverage of the general population of citizens. However, at the same time, there is a unique opportunity to test the concept on less flashy problems — for example, on such local issues as an acceptable map of landscaped paths in a recreational area or the priority of streets for asphalt replacement.

If the proposed authorization is sufficient for banks for legally significant financial transactions, then it should be sufficient for the described one. Especially considering that bank identification will clearly allow determining both the territorial distribution of questions among respondents and the involvement in the life of communities of those of their members who actually do not live in them for various reasons, but retain registration — i.e. to a resident of Kyiv, the system will offer issues of national importance and locally Kyiv, without affecting issues, for example, Kharkov.

An identified citizen with cryptographically protected software on a device with a camera, microphone and geolocation can become the most valuable member of civil society, at least in the plane of the deceased, but recently partially reanimated, My Police application.


In addition to the ability to call an order in a targeted and personalized way, the device carrier could, if there is an appropriate regulatory framework, have in his pocket a module for fixing various kinds of situations: from improper parking to violations in the construction process and accidents. Cryptography will allow you to certify the originality of a picture or recording as evidence in a legal sense, and then the situation will not repeat when in 2009 in court I showed photoshopped photos of my car from a mossy VIZIR, where three different pictures had three different speeds of movement, with a request to the court to determine which one is original. Proof with an absurd speed below and the very fact that I have the original for processing unequivocally hint, as they say. But it was 2009 — we defended ourselves as best we could (c). From personal archives, published for the first time 🙂


The case, by the way, was closed due to the lack of a data security certificate from VIZIR. Therefore, they were then written off from work in the traffic police to make ends meet, tk. photos were written directly to the «flash drive» in simple *.jpg and they were freely available for editing. Those. anything could be drawn there, and then no one saw the approved procedures for the examination of digital images for editing even on TV. Well, automatic VIZIRs were not particularly even on a tripod. Purely nostalgic — the document is below.


Fact fixation, administrative proceedings, etc. — in the probable future, in addition to the possibilities that are officially planned. For example, to receive targeted government correspondence of all kinds in electronic form bypassing physical mail, to file complaints, applications, etc. — only 16 points plus significant «other».

But so far, all this is at the level of the position approved in December 2019 and is very raw in the practical plane of the application for phones.

Yes, purely for reference, let’s note that there is also an electronic court — a system for electronic exchange of procedural documents. And it, unfortunately, is also a purely separate niche solution, like many others.


Separately, I would like to note that in the future, most likely, the state will want to have samples, for example, votes, for our own safety, but here it can be organized within the framework of the permits received, even in the background. Nova Poshta, by the way, seems to be already teaching algorithms for managing the voice menu in the call center.

In addition to the voice, again, strictly for the purpose of security, it will be possible to form a «cast» of the personality and typical «profiles» of behavior that will not allow, for example, scammers to impersonate someone else remotely. Banks have been using this for a long time. The state will be able to monitor risky behavior with automatic decision-making systems! The guy below will confirm.


Well, by that time, we hope, both interdepartmental and inter-registry interaction will be brought in for the effective provision of administrative services even without visiting the TsNAP, which in itself will be an anti-corruption firewall, some kind of single data center will be filed down, perhaps even with local caches by regions, and all this will work no worse than in the world, and a citizen of Ukraine will spend significantly less time on a more efficient process of interacting with the state from one desktop, rather than a zoo of sites, applications and physical places of business. And the current situation with coronavirus, self-isolation and remote work clearly suggests that the time for this came yesterday.

In the meantime, we wear masks and do not stand close to each other in anticipation of heap digital remote administrative miracles.


Thank you for reading to the end. If you have your own point of view on the question, do not agree with the above or have an insider — welcome to the comments!

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